We were looking forward to the visit. It had been about 7 weeks since visiting this plant we had been doing some work with over the past year, and we had helped them re-establish not only their management for daily improvement, or MDI process, but their continuous improvement efforts in general. We worked with them get the boards reset, identify key measures, setup data collection, ownership, and work with them on problem solving rigor and cadence. We worked with their lean management to do the training of staff from plant manager all the way to point of impact at team leader levels.
This was the third reboot of the MDI system at this plant. They had gone through some turnover of plant leadership staff, but the turnover was no excuse. The plant had not been owning the process and getting it going with the discipline needed to sustain and benefit from it. I was personally excited to visit and see it in action as we had spent a lot of effort to get them postured for success this time and when we gave the push off, felt like they were ready to fly.
We were wrong.
Read more... If you are not a member of the site yet, why not? Join today for less than a cup of coffee each month. ☕
Managing for Daily Improvement